Legal Information

This page brings together all the legal policies for Body Fuse Wellness Clinic. Please take a moment to reiew the terms that apply when using our website or engaging with our services. These include our Data Protection & Privacy Policy, Website Terms of Use, and Cookie Policy, each designed to protect your rights and ensure transparency in how we operate.

Data Protection & Privacy Policy

Effective Date: 1st November 2025

This Privacy & Data Protection Policy explains how Body Fuse Ltd collects, uses, protects, and manages your personal data.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Data We Collect

  • Name, date of birth, gender
  • Contact details (email, phone, address)
  • Medical history, clinical records, treatment and consultation notes
  • Booking and payment details
  • Communication preferences
  • Website usage data (e.g. via cookies or analytics)

Lawful Basis for Processing

We collect and process your data based on the following legal bases:

  • To deliver clinical and wellness services you have requested
  • To fulfil legal obligations and maintain regulatory compliance
  • With your consent for optional communications (e.g. updates, newsletters)
  • For vital interests, e.g. in an emergency medical situation

How We Use Your Information

  • To provide consultations, infusions, and prescriptions
  • To book appointments and manage care plans
  • For follow-up care and health monitoring
  • To maintain accurate clinical records and meet audit requirements
  • To respond to enquiries and feedback

Data Retention

We retain your data only as long as necessary for the purposes outlined above:

  • Medical and clinical records: retained for a minimum of 8 years after last contact
  • Booking/enquiry info: retained for 12 months if no treatment follows
  • Marketing preferences: kept until you opt out or withdraw consent

After this period, your data is securely deleted or destroyed.

Data Security & Access

  • Electronic data is stored on encrypted, access-controlled systems
  • Physical files (if used) are stored in locked storage on clinic premises
  • Access is strictly limited to authorised clinical staff only
  • Data backups and antivirus protections are in place

Sharing of Personal Data

We do not sell or share your data for marketing purposes.

We may share necessary information with:

  • IT and clinical software providers
  • Booking platforms
  • Clinical laboratories (for optional blood testing)

All processors are GDPR-compliant and bound by confidentiality agreements.

Your Data Protection Rights

You have the right to:

  • Access your data
  • Request correction or deletion of data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Data Breach Procedure

Any suspected data breach will be investigated immediately.

Serious breaches will be reported to the ICO within 72 hours if risk to your rights is likely.

You will be informed if the breach poses a high risk to your privacy.

Contact Us

To access your data, raise concerns, or make a request:

Email: info@bodyfuse.co.uk

Website Terms of Use

Effective Date: 1st November 2025

1. Introduction

These Terms of Website Use govern your use of the Body Fuse Ltd website. By accessing or browsing this website, you agree to these terms. If you do not agree, please do not use this website.

2. Information Disclaimer

The content on this website is provided for general information purposes only. It is not medical advice and should not be relied upon as such. Always seek personalised medical advice from a qualified healthcare provider before starting any new treatment or wellness plan.

3. Use of Content

Unless otherwise stated, Body Fuse Ltd owns the intellectual property rights to all website content including text, layout, graphics, and downloadable documents. You may view, print, or download content for personal, non-commercial use only. You must not reproduce, distribute, or commercially exploit any content without written permission.

4. Acceptable Use

You agree to use the website only for lawful purposes. You must not:

  • Attempt to gain unauthorised access to the website or its systems

  • Use the site to distribute spam or malicious content

  • Attempt to copy, damage, or reverse-engineer any part of the site

5. Links to Third Parties

This website may include links to third-party websites. These links are provided for convenience only and do not imply endorsement. Body Fuse Ltd is not responsible for the content or privacy practices of any third-party sites.

6. Accuracy of Information

We aim to keep all information up to date and accurate. However, we do not guarantee that all content is current, complete, or free from error. We reserve the right to make changes at any time without notice.

7. Liability

To the fullest extent permitted by law, Body Fuse Ltd will not be liable for any direct, indirect, or consequential loss or damage arising from use of this website. This includes, but is not limited to, reliance on content, site availability, and access interruptions.

8. Website Availability

We do not guarantee that the website will always be available, secure, or free from errors. Access may be temporarily suspended for maintenance, updates, or technical reasons.

9. Changes to These Terms

We may update these Terms of Website Use at any time. You should check this page regularly to stay informed of any changes. Your continued use of the website will be deemed acceptance of any updated terms.

10. Contact Us

If you have any questions about these Website Terms of Use, please contact us at: info@bodyfuse.co.uk

Cookie Policy

Effective Date: 1st November 2025

1. What Are Cookies?

Cookies are small text files that a website places on your device (like your phone or computer) when you visit it. They help the website remember who you are, so things work smoothly — like keeping you logged in, saving your preferences, or helping us understand how you use the site.

2. Types of Cookies We Use

We may use the following types of cookies on our website:

  • Strictly Necessary Cookies: These are essential for our website to function — for example, enabling the booking system to work or helping secure your session.

  • Performance and Analytics Cookies: These help us understand how people use our site, so we can improve it. For example, we may use Google Analytics to see which pages are most visited.

  • Functionality Cookies: These remember your preferences, such as language settings or saved info.

  • Marketing and Targeting Cookies: These help us show you relevant ads on platforms like Facebook or Instagram, but only if you agree to them.

3. How We Use Cookies

Cookies help us:

  • Make our site work properly

  • Understand what people find useful or confusing

  • Improve our services based on visitor behaviour

  • Offer personalised promotions through social media (only if you have consented)

4. Managing Your Cookie Preferences

When you first visit our site, you will see a cookie pop-up that lets you accept or reject non-essential cookies. You can:

  • Accept all cookies

  • Reject all non-essential cookies

  • Customise your choices

You can also change your mind at any time by adjusting your browser settings or clicking the cookie icon (if present).

5. Third-Party Cookies

Some cookies on our website may be placed by third parties that we work with, such as:

  • Google Analytics (for measuring traffic)

  • Facebook Pixel (for showing relevant ads)

  • Booking tools or embedded forms

These services have their own cookie policies, and we encourage you to check them directly for more information.

6. Changes to This Policy

We may update this Cookie Policy from time to time. The latest version will always be available on our website.

7. Contact Us

If you have any questions about our use of cookies, please contact us at: info@bodyfuse.co.uk